SERVICES | PCL IT

Our Services

SAP HCM

SAP SuccessFactors, EC, ECP and ECC Specialists.

PCL IT is a qualified SAP EP Partner. PCL IT specializes in all SAP SF, EC, ECP and ECC HCM modules including

SF/EC Recruiting, Onboarding, position management, ompensation, performance and goals (never use etc. Also this appears to be a mix of actuals modules like Recruiting and Onboarding and other stuff like “compensation, performance and goals”?)
Award interpretation implementing EC Time Tracker and Time off, ECC Time Evaluation, CATS and integrated labour costing
ECP Payroll Implementation
ECP integration (SAP EC to ECP, ECC or SAP EC, EC/ECP with S4H/S4C, ECP with third-party solution integration).
SAP Business AI for Human Resources
Fiori Applications to any SAP systems or third party solutions .

PCL IT have a team of experienced and professional Project Managers, Solution Architects, Senior SAP Consultants and integration specialists on hand to deliver the required outcome for your company. We also have professional payroll and HRIS Testers as well as Business Analystsand HCM Data and Reporting specialists. We work closely with customer business teams to deliver solutions and implement effective business processes supported by leading-edge technology.

Our project and quality control procedures ensure effective, timely and cost optimised project and solution delivery.

Rapid Implementation

SAP HCM Rapid Implementation

Fast Tracked Implementations utilising our Accelerator Templates.

PCL IT offers customers reimplementing or implementing for the first time, a fast track method to implement leading edge HRIS and payroll solutions. Our approach utilises:

Accelerator templates that fast track delivery of the design and solution
Common awards and payment conditions pre-configured
Ready to go User Experience
Pre-delivered Fiori Apps adding additional value to your business

Our experienced team has completed many successful implementations for a wide range of customers using this proven approach.

SAP BI Reporting

Business Intelligence Reporting and Workforce Analytics.

PCL IT partners with Brandon Consulting to deliver the business-required BI (Business Intelligence) reporting and workforce analytics reporting. Our capabilities include:

SAP SF Workforces Analytics
- Advanced analytics and reporting empowering HR professionals to quickly answer pressing questions about the workforce
- Data-driven insights and evidence-based approach driving improved accuracy and timeliness of vital business decisions
SAP Data Warehousing Solutions:
- Expertise in SAP Data Warehouse Cloud and traditional SAP Business Warehouse (BW).
- Designing and implementing scalable data architecture tailored to client needs.
- Real-time data integration and management
Business Intelligence and Analytics:
- Development of advanced dashboards and reports for real-time insights
- Integration of predictive analytics and machine learning capabilities through SAP Analytics Cloud.
- Deployment of augmented analytics, empowering business users with self-service tools.
Cloud-Based Solutions:
- Migration of legacy systems to SAP Analytics Cloud for enhanced agility.
- Unified cloud-based data platforms for seamless collaboration and decision-making
Data Management and Strategy:
- Comprehensive data lifecycle management, including ETL processes, governance, and quality assurance.
- Roadmap development aligning analytics strategy with business goals.
- Incorporating agile and DevOps methodologies for flexible and responsive implementations.

SAP Integration

SAP Integrations

CPI / PI Integration Services.

PCL IT technology team specialises in SAP’s CPI/PI integration tools; Capabilities include:

Point-to-point integration between EC and ECP
CPI integration between EC and ECC
CPI integration between SAP and third-party software
- Workday
- Workforce Software
- UKG Dimensions

PCL IT CPI/IP integration consultants work closely with our functional consultant and the client IT team to deliver the integration based on standard SAP technologies to ensure optimal performance and optimised Total Cost of Ownership.

SAP BTP

SAP Business Technology Platform.

SAP Business Technology Platform (BTP) is an advanced SAP technology platform that seamlessly integrates data and analytics, artificial intelligence, application development, automation, and integration within a unified environment.

Specifically, BPT enables customers to innovate and extend their SAP solutions via customised applications without comprising their core SAP system.

PCL IT BTP Platform Engineer Team offers a comprehensive suite of specialized services to our clients, including:

Advisory Services

Expert guidance on leveraging SAP BTP technology to optimize technical landscapes.

Enablement of Standard SAP Services

Implementation of SAP services in ECP for Fiori XI HCM, and HTTP services for UI5.

Configuration Services:

Setting up Gateway, OData, and SICF services for Fiori.

Application Deployment

Deployment of both standard and customized SAP Fiori Apps.

Identity and Access Management:

Configuration of user identity and access controls.

Single Sign-On Configuration:

Ensuring seamless user authentication across systems.

Connectivity Configuration:

Establishing secure and efficient connectivity.

End User Role Configuration:

Setting up SAP Fiori end user roles.

Our PCL IT BTP Platform Engineer Team collaborates closely with business IT teams to deliver cutting-edge BTP technology solutions that meet operational requirements and provide an exceptional user experience.

AMS

SAP HCM Application Management Support.

PCL IT provides comprehensive AMS (Application Management Services) services for SAP HCM solutions. It includes all the SAP HCM SF, EC and ECP, S4/Hana Payroll, and ECC Payroll solutions.

PCL IT AMS Processes: Three Critical Execution Steps

Proactive Services

The foundation of proactive services is preventing defects before they occur. Studies consistently demonstrate that defect resolution is significantly more costly than defect prevention. At PCL IT, we prioritize enhancing technology services and business processes with robust quality control methods, reducing the need for rework caused by system defects. Our advanced AMS methodology focuses on improving system quality to minimize defect occurrence and ensure efficient service delivery.

Service Level Agreements (SLAs)

Service Level Agreements (SLAs) define the agreed-upon quality and scope of services, response times and monthly support volumes (e.g., hours or ticket numbers). The PCL IT AMS Management Team regularly reviews SLA achievements with customer leadership on a monthly or quarterly basis. By aligning services with business requirements and SLAs, we ensure that critical business processes are prioritized, contributing to high customer satisfaction in support delivery.

Quality Review

PCL IT AMS employs rigorous solution review and testing procedures to uphold the quality of AMS support delivery. For every proposed change, our team conducts a thorough impact assessment that examines potential effects on business processes, employee master data, and technology systems. This ensures that all updates align with business needs and maintain operational integrity.

OMS

Operational Management Services.

PCL IT offers customers high-quality operational management support for HCM operations. Our service include:

Payroll Specialized Business Analysis (BA) Services

Document Requirements – BAs play a critical role in supporting your organization in documenting the business requirements for proposed change including: award changes, ATO legal requirements change; Fair Work's new modern award condition change; or implementing a new payroll or HR solution.

A BA will improve the quality of the whole business requirements document and streamline the business specification process and ultimately the required solution delivery.

Support Business Change – BAs can significantly assist in adoption of new technology and communications through their experience in assisting previous implementations. By working in between the business and the technical team, a specialist BA can provide the best of both worlds during an implementation.

Our Payroll Specialized Business Analyst (BA):

Have more than 15+ years of payroll & HCM operation experience,
Have held the best practices role in HCM and Payroll Operations during their professional career
Specialize in organization legal obligation requirements in ATO legal reporting such as STP2 andSuper Stream Reporting
Have familiarity with Fair Work's modern award conditions and award interpretation as well as dealing with legal teams for clarifications
Business requirements documentation including:
- Award changes.
- ATO legal requirement updates.
- New Fair Work modern award conditions.
- Implementation of new payroll solutions.

This support improves the quality of business requirement documents, streamlining the process to make it faster, more accurate, and cost-effective.

Payroll Operation Support
PCL IT employs a highly trained and experienced SAP payroll operations team that handles HCM business processes, including:

Employee onboarding.
Compensation and time attendance management.
End-to-end payroll processing.
Legal reporting and employee separation.
Addressing payroll inquiries and generating operational payroll reports.

Our Payroll Operation Support provides backup for organizations’ BAU payroll process teams during emergencies, such as:

Payroll implementation projects requiring BAU team involvement. Our specialist’s can step in to support ongoing payroll operations.
Temporary shortages of payroll personnel requiring short to medium term operational support.

Payroll Redemption
PCL IT Payroll Operational Support team assists with payroll redemption processes by:

Identifying wages underpaid per award conditions.
Detecting underpaid superannuation contributions.
Calculating underpayments for individual employees.
Supporting tax accountants or agencies with calculation materials for ATO and Fair Work reporting.

Note: PCL IT is not an employment law or tax agent and does not provide legal advice or directly report underpayments to the ATO. Instead, we support background checks and employee payment reconciliation. Additionally, we provide underpayment data to employment law agencies, tax accountants, or tax agencies as required by business management.

HR, Payroll System Quality Control

HCM / Payroll System Testing and Quality Control Processes.

PCL IT Quality Control Centre provides services in:

quality control strategy,
testing script creation,
testing defect reporting
test summary reporting

The end-to-end comprehensive testing processes include:

system processes testing
integration testing
user acceptant testing
regression testing
payroll parallel testing.
pre-go live critical validation testing such as bank payment file and off cycle one-time STP submission

PCL IT Testing team specialises in SAP SF, EC, and ECP Payroll testing, with special expertise in ECP and time attendance (award interpretation) testing. The test team includes a Test Lead, a test script writer, a senior tester, and a tester.

Please contact us if you have special testing requirements.

Process Optimisations

Process Optimizations

HCM / Payroll Process Improvements.

PCL IT is a payroll share services operation specialist. Our payroll specialist BA, functional consultant, technical consultant, and solution architect work together with the business to identify and implement payroll process improvements. The services include:

HCM/Payroll Share Services Organization Protocol Design.
- Clearly defined organization protocol design principles and governance model.
- Clear define the accountability of each organization's operation unit
- Clear define the process control point
Payroll Operation Processes Compliance Improvements
- Defines the payroll operation compliance processes
- Defines the payroll critical processes contingency
- Defines the method to identify risk in payroll operation compliance easily.
- Define the escalation process for incompliance processes
- Implementation of the technical change of compliance process improvement
End-to-end HR and Payroll Processes Effectiveness improvements.
- Assist to define the benefit of using new technology
- Define the process to review and improve the process's effectiveness.
- Define the standard change management processes to implement new technologies, such as cloud technology or AI, to improve the process effectiveness.
- Implementation of the technology to improve the HR and Payroll Process effectiveness.

Recruitment

Recruitment Services

About Us

The origins of PCL IT’s recruitment practice are embedded within the recruitment of information technology (IT) specialists, with a long history of identifying and placing junior to senior level IT professionals who possess strong technical and business backgrounds.

We offer traditional contract/contingent labour hire and permanent recruitment services along with a payroll offering for clients who identify their own contractors yet do not want the responsibility of managing payroll services and providing insurances for such contractors.

Our Capabilities

The differentiator between PCL IT’s recruitment practice and our competitors is that we are more than just a recruitment organisation. We are an integrated recruitment practice and a division within PCL IT. This partnership allows us to leverage the knowledge, relationships and referrals of our management consulting professionals spread across Australia. This is a unique advantage that traditional recruitment organisations do not have!

Our recruitment practice aims to ensure excellence in all that we do, underpinned by core values of Service, Integrity and Professionalism. These values guide our team in providing a professional and customer focused service to clients and candidates.

Our Offerings

Permanent Placements

Resource search and selection
Flexible fee structures for key client accounts
Guaranteed replacement periods
Advice in relation to current salary expectations, availability of resources and market trends

Contract/Contingent Labour Hire Placements

Resource search and selection
Flexible rates for key client accounts
Partnering assignments where our recruitment practice assist in the planning of resource augmentation activities for clients current and future programs of work
Advice in relation to current contracting rates, availability of resources and market trends

Payroll Services

We offer a payroll service for clients who identify their own contractors yet do not want the responsibility of processing the payroll and providing insurances for such contractors (please contact a PCL IT recruitment practice representative for details/pricing in relation to this service)